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Ko de Ruyter | Synapse

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Ko de Ruyter

Customer Service Quality and Loyalty

Australian Institute of Business

About

Research focus

Customer Service Quality and Loyalty

Impact

184 pubs · 18,162 cites · h-index 60

Affiliations

Work Experience

Australian Institute of Business

2012 - Present

King's College School

2018 - 2025

King's College London

2018 - 2024

UNSW Sydney

2012 - 2021

City, University of London

2011 - 2018

Publications