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Walfried M. Lassar | Synapse

WM

Walfried M. Lassar

Customer Service Quality and Loyalty

Phoenix Contact (United States)

About

Research focus

Customer Service Quality and Loyalty

Impact

48 pubs · 5,282 cites · h-index 21

Affiliations

Work Experience

Phoenix Contact (United States)

2025 - 2025

Florida International University

1999 - 2024

Vanderbilt University

2015 - 2015

University of New Hampshire

1996 - 2014

Clemson University

2014 - 2014

Publications