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John E. Swan | Synapse

JE

John E. Swan

Customer Service Quality and Loyalty

University of Alabama at Birmingham

About

Research focus

Customer Service Quality and Loyalty

Impact

98 pubs · 10,160 cites · h-index 34

Affiliations

Work Experience

University of Alabama at Birmingham

1979 - 2015

University of Alabama

1978 - 1981

University of Arkansas at Fayetteville

1974 - 1978

The University of Texas at Austin

1969 - 1969

Publications