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Albert Caruana | Synapse

AC

Albert Caruana

Customer Service Quality and Loyalty

University of Malta

About

Research focus

Customer Service Quality and Loyalty

Impact

163 pubs · 7,226 cites · h-index 37

Affiliations

Work Experience

University of Malta

1993 - 2025

Continental (United Kingdom)

2025 - 2025

Continental (United States)

2025 - 2025

Ministry for Finance

2021 - 2021

University of Bologna

2012 - 2018

Publications