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Jeroen Schepers | Synapse

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Jeroen Schepers

Customer Service Quality and Loyalty

Eindhoven University of Technology

About

Research focus

Customer Service Quality and Loyalty

Impact

70 pubs · 6,052 cites · h-index 26

Affiliations

Work Experience

Eindhoven University of Technology

2005 - 2025

Ecole des Hautes Etudes Commerciales du Nord

2023 - 2023

Erasmus University Rotterdam

2023 - 2023

Publications