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Jan Eklöf | Synapse

JE

Jan Eklöf

Customer Service Quality and Loyalty

Stockholm School of Economics

About

Research focus

Customer Service Quality and Loyalty

Impact

24 pubs · 725 cites · h-index 12

Affiliations

Work Experience

Stockholm School of Economics

2000 - 2019

Umeå University

1980 - 2011

Stockholm School of Economics in Russia

2001 - 2001

Publications