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Jeff S. Johnson | Synapse

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Jeff S. Johnson

Customer Service Quality and Loyalty

University of Missouri–Kansas City

About

Research focus

Customer Service Quality and Loyalty

Impact

61 pubs · 1,552 cites · h-index 21

Affiliations

Work Experience

University of Missouri–Kansas City

2013 - Present

University of Alabama at Birmingham

2018 - 2018

University of Nebraska–Lincoln

2016 - 2016

University of Iowa

2016 - 2016

University of Wisconsin–Madison

2016 - 2016

Publications