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Yi‐Feng Yang | Synapse

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Yi‐Feng Yang

Customer Service Quality and Loyalty

Nanjing Tech University

About

Research focus

Customer Service Quality and Loyalty

Impact

47 pubs · 886 cites · h-index 15

Affiliations

Work Experience

Nanjing Tech University

2024 - 2025

University College London

2025 - 2025

Tongji University

2023 - 2023

Shu-Te University

2009 - 2015

Purdue University West Lafayette

2006 - 2012

Publications