Abstract: This study investigates the management of smart cities in developing countries, focusing on Jakarta, which faces distinct challenges compared to developed nations. Although Jakarta is no longer Indonesia's capital, it remains the largest and most important city, aspiring to achieve global city status and compete with other modern cities. Unlike developed cities, Jakarta struggles with significant development issues, especially in essential city services that require substantial enhancements. The 'smart city miracle' concept is employed to address these urban challenges by leveraging information and communication technology to improve the quality of life for its residents. The study examines Jakarta's digital equity in achieving its smart city vision, focusing on access, literacy, participation, and digital security. Using an exploratory and descriptive methodology, the research includes a systematic literature review, regulatory document analysis, case study analysis, and interviews with practitioners, experts, and residents, particularly those from low-income groups. Findings indicate that while the literacy rate among low-income residents is commendable and infrastructure and digital device access is widespread, participation in smart city governance remains problematic due to 'dummy participants' not being adequately represented in decision-making processes. Additionally, the study highlights the need for significant improvements in the smart city governance model, particularly regarding institutional frameworks and innovative funding mechanisms. The study concludes with recommendations for policymakers, academics, and future research to address these issues and enhance Jakarta's transformation into a smart city.
Widodo et al. (Fri,) studied this question.