What type of study is this?

This is a Qualitative Case Study study.

⌘+K

September 10, 2025

Performance Evaluation in Public Information Services in General Election Commission Tanjung Jabung Timur Regency

Key Points

Overall service performance is effective in supporting democratic elections, yet there's a need for improvement.
Findings highlight weaknesses in empathetic service delivery and equitable access in underdeveloped areas.
Qualitative case study utilized interviews with KPU officials and direct observations to gather data.
Recommendations include capacity building and inclusive communication strategies to enhance service quality.

Abstract

This study evaluates the performance of public information services at the General Election Commission (KPU) of East Tanjung Jabung Regency. Public information is vital for good governance and transparency in electoral processes. Using a qualitative case study method, data were collected through interviews with KPU officials and staff, along with direct observations. The results show that overall service performance is effective in supporting democratic elections. However, weaknesses remain in empathetic service delivery and equitable access in underdeveloped areas. The study recommends capacity building, budget efficiency, and inclusive communication strategies to enhance service quality.

Bookmark

Cite This Study

Putri et al. (Sat,) studied this question.

synapsesocial.com/papers/68c1bd3254b1d3bfb60ee3a6 https://doi.org/https://doi.org/10.55927/ajma.v4i3.14392

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

Implementation of Good Governance in the Institutional Structure of the General Elections Commission (KPU) as an Election Organizer in Gunungkidul Regency, Yogyakarta Province2025