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This is a Literature Review study.

September 10, 2025Open Access

MSDM Journal Continues Employee Development Efforts in the Digitalization Era in Improving Employee Competencies

Key Points

The implementation of technology-driven employee development strategies improves training effectiveness.
Findings from the literature review indicate that e-learning and AI enhance efficiency and personalization in training.
The study utilizes a literature review to analyze various technology applications in employee training methodology.
Addressing digital competency inequality is crucial for successful implementation of technology in employee development.

Abstract

This article aims to examine various technology-based employee development strategies to improve work competencies. The method used is a literature review of previous studies that examine the application of technologies such as e-learning, collaboration platforms, mobile learning, and artificial intelligence (AI) in the process of employee training and development. The results of the study show that the use of technology is able to increase the efficiency, flexibility, and effectiveness of training. In addition, the use of AI opens up opportunities for personalized learning that matches the characteristics of each employee. However, challenges such as digital competency inequality, ethical and data privacy risks, and potential social disruption due to individualism also need to be addressed. Therefore, the strategy of strengthening digital competencies and mastering soft skills must be integrated in human resource development so that employees are able to adapt and excel in the midst of digital transformation.

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