Correctional officers’ attitudes and perceptions about the treatment of offenders can affect an inmate’s experience within a correctional institution. Correctional officers meet offenders daily, and their influence on how offenders experience their detention cannot be overestimated. The perception of correctional officers towards the rehabilitation of offenders needs to be investigated for the benefit of the department, community, and offenders. The study aimed to determine correctional officers' perceptions toward rehabilitating offenders. The study used a quantitative research approach. A probability purposive sampling approach was used to select the participants. The study found that correctional officers are key in communicating with offenders and providing trustworthy advice to improve their lives. Correctional officers working in correctional centres may assist in rehabilitating offenders by communicating needs and risks to parole officers, parole boards, judges, or probation officers. Offenders should be punished for the crime/s they have committed. Increasing the severity of punishment does little to deter crime. The study recommends that basic training of correctional officers should include issues of the rehabilitation of offenders. Correctional officers who engage offenders in rehabilitation should receive performance management bonuses. Moreover, correctional officers should be briefed on the content of the programmes offered by custodial therapists.
Ndivhuwo et al. (Sun,) studied this question.