September 12, 2025

Analysis of Revenue Recognition on Prepaid Meters at PT. PLN (Persero) Customer Service Unit (ULP) South Manado

NUNuruddeen UsmanAbubakar Tafawa Balewa University LKLintje KalangiSam Ratulangi University ⁠S⁠I Gede SuwetjaSam Ratulangi University

Key Points

Revenue recognition occurs when a customer purchases a token, not reflecting actual usage, indicating a misalignment with standards.
Despite prepaid systems, recognition should occur after fulfilling obligations, as outlined in PSAK No. 115.
Qualitative descriptive research involved interviews and documentation to assess existing accounting practices.
Findings emphasize the need for PT PLN to revise procedures for improved and compliant financial reporting.

Abstract

In the modern era, efficient revenue management is one of the important foundations for business sustainability, especially for public service providers such as PT PLN (Persero). This study aims to analyze the suitability of revenue recognition in the prepaid meter system at PT PLN (Persero) Customer Service Unit (ULP) South Manado based on PSAK No. 115 concerning Revenue from Contracts with Customers. The research method used is qualitative descriptive with data collection techniques through interviews and documentation. The results show that revenue is recognized at the time the customer buys the token, even though the electricity is not yet fully utilized. This practice is not in accordance with the principle of revenue recognition based on the fulfillment of implementation obligations as stipulated in PSAK No. 115. These findings indicate that companies need to review their accounting procedures so that financial reporting better reflects reasonable, reliable, and compliant with applicable financial accounting standards.

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