Background: Effective dentist–patient communication is pivotal for quality dental care and patient satisfaction. Advances in technology, such as the application of digital dentistry, have modernized how dentists and patients interact. Objective: The objective of this study is to review traditional and modern communication methods and how the latter enhance patient engagement. Methods: A systematic search of PubMed, Scopus, and Web of Science (2000–2025) was conducted using keywords related to dental communication methods. Eligible studies underwent critical appraisal based on methodological clarity and relevance, and review quality was assessed using the SANRA framework. Results: While traditional methods remain foundational, digital advancements have significantly expanded communication channels. Teledentistry improves access through virtual consultations, electronic health records empower patients with transparency, and mobile apps facilitate convenient messaging and monitoring. Social media and interactive educational content enhance patient understanding and practice engagement. AI-driven tools further personalize patient interactions and automate administrative tasks. However, these modern strategies require careful implementation to ensure they meet clinical needs and adhere to strict privacy and security regulations. Conclusions: In conclusion, technological advancements have re-shaped dentist–patient communication, making it more flexible and efficient, thus enhancing patient engagement, satisfaction, and overall dental care quality. Future research should focus on conducting comparative and longitudinal studies to evaluate patient outcomes, satisfaction, and the long-term impact on the dentist–patient relationship across different hybrid communication models.
Ho et al. (Thu,) studied this question.
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