In today's digital era, the need for a qualified workforce in the field of IT Support is in-creasing along with the rapid development of information technology. The selection of the right employees is very important to ensure the efficiency and effectiveness of companies' operations. This research aims to develop a decision support system (SPK) in the IT Support division employee selection process using the Simple Additive Weighting (SAW) method. This method was chosen because of its ability to process qualitative and quantitative data to produce optimal decisions. The results of this study show that the proposed system can assist managers in selecting the most suitable candidates based on predetermined criteria. Thus, it is expected that this system can improve the quality of the recruitment process in companies.
Aristiani et al. (Thu,) studied this question.
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