This article examines how internal communication shapes inclusivity, cohesion, and organizational effectiveness, particularly in nonprofit and community-based organizations operating under resource constraints. It highlights affordable strategies such as digital tools, participatory feedback mechanisms, and recognition programs that foster engagement and positive organizational culture. Special attention is given to conflict resolution as a central dimension of communication, requiring active listening, mediation, and clear procedures. Case studies from Kenya, Brazil, India, Indonesia, and South Africa demonstrate how tools like WhatsApp, Trello, and Zoom—combined with open-door policies and recognition practices—strengthen alignment, morale, and resilience. For scholars, the article enriches debates on organizational communication in low-resource contexts. For practitioners, it offers actionable approaches to creating inclusive, effective, and sustainable communication systems.
Anna Neya Kazanskaia (Wed,) studied this question.
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