The Impact of Workload on Work Life Balance towards Job Satisfaction of Non-Academic Administrative Officers of Higher Education Institutions in Sri Lanka

In the current scenario of the world, issues pertaining to job satisfaction, workload work life balance are penetrated to most of the professions. Notably, the employees in the higher education sector in Sri Lanka are undergoing similar issues. The researcher investigated relationships among workload, work life balance, and job satisfaction among non-academic administrative officers in Sri Lankan Universities. The mediating role of work life balance towards the relationship between workload on job satisfaction was also explored. 300 non-academic administrative officers drew from 9 universities in Sri Lanka. A structured questionnaire administered among the respondents. The research discovered a significant impact of workload towards job satisfaction, whereas no impact of work life balance with job satisfaction and workload. Further, the study highlighted that there is no mediation by work life balance towards the relationship between the workload and job satisfaction of non-academic administrative officers of Universities in Sri Lanka.