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This study aims to examine the effectiveness of utilizing Virtual Office (VO) Applications within the internal environment of the Representative Office of the Financial and Development Supervisory Agency (BPKP) of Bengkulu Province. The background of this research is driven by the need to enhance work efficiency and effectiveness through the use of digital technology in the public sector. This study combines descriptive and analytical approaches, employing surveys and interviews with BPKP Bengkulu employees. The analysis focuses on policies and developments in digital technology and their impact on the implementation of Bureaucratic Reform in Indonesia. The findings indicate that the effectiveness of VO application usage is influenced by several factors, including employees' digital literacy levels, technological infrastructure, and management support. These findings provide valuable input to support the implementation of Good Governance and digital governance in Indonesia.
Devi et al. (Thu,) studied this question.