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The purpose of this study is to conduct a complete examination of the existing literature in order to investigate the impact that digital improvements in the tourism sector have had on the experiences that tourists have throughout their holidays. Examining the presence of online booking platforms, the incorporation of virtual and augmented reality technologies, and the application of Internet of Things (IoT) in well-known tourist sites are the primary focuses of this investigation. Through the utilization of a systematic approach to the assessment of literature, this study investigates the advancements that have been made both internationally and in Indonesia with regard to the digitalization of the tourism industry.It is clear from the findings that these aspects significantly enhance the travel experiences of tourists by making it easier for them to access amenities, facilitating more immersive interactions, and enhancing the connectivity of available facilities. On the other hand, there are still ongoing challenges that need to be addressed. These challenges include the requirement for improved regulations and a more comprehensive implementation of technology into tourism infrastructure.
Widagdo et al. (Wed,) studied this question.