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This review paper explores the contemporary landscape of online event ticket booking systems, specifically focusing on the integration of QR codes as a streamlined and efficient solution. In recent years, the paradigm of ticketing has shifted towards digital platforms, and QR codes have emerged as a pivotal technology in this evolution. The paper investigates the advantages of QR code implementation in online ticketing, including enhanced security, ease of access, and improved user experience. Furthermore, it delves into the challenges and potential areas for improvement in this technology. Drawing from a comprehensive analysis of existing literature and case studies, this review aims to provide insights into the current state of online event ticket booking systems via QR codes, offering a valuable resource for researchers, practitioners, and industry stakeholders in the field.
Verma et al. (Fri,) studied this question.