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In Industry 4.0 digital world, rapid technological advancements have heightened customer expectations and intensified global competition, prompting organizations to expand their global supply chain (SC) and embrace lean strategies for cost competitiveness. However, this has resulted in supply chains that are less responsive, more delicate, and complex. Market uncertainties and consumption pattern shifts have caused disruptions, negatively impacting operational sustainability. Businesses are increasingly using disruptive technologies like Digital Twin (DT), Big Data, artificial intelligence (AI), Internet of Things (IoT), etc. to mitigate these challenges. This study examines the use of DTs in supply chain management (SCM), showing how they function as virtual copies of actual supply chain systems through the use of case studies, literature reviews, and qualitative methods. The study evaluates the advantages of using DTs for better resilience, efficiency, & visibility of supply chains. The conceptual framework for implementing DT technology in an organization is also made easier for supply chain professionals to understand by this study.
Ghabak et al. (Fri,) studied this question.