The operation of Trans Banyumas is a significant progress for Banyumas Regency in the field of transportation due to modern technology adaptation. It is in line with the smart city idea launched by the district government, which will encourage the growth of urban areas that provide comfort, convenience, and safety in the movement between communities. Smart mobility in smart cities addresses transportation difficulties such as routes, digital services, and traffic forecasts. One of the main strategies to improve accessibility in Trans Banyumas services is to initiate smart mobility. This study aims to analyze the accessibility perceived by passengers on the Trans Banyumas service towards smart mobility readiness. The analysis method in this study uses the ANOVA test and the data collection was carried out using a questionnaire to 320 passengers. The results showed that demographic and accessibility factors significantly affect Trans Banyumas services. Most passengers are satisfied with Trans Banyumas services. However, Trans Banyumas needs to add services such as parking areas, unavailability of gender-appropriate seating, optimizing the availability of bus stop buildings in several areas, inadequate road sidewalks in several corridors, and improving the Teman Bus and e-money applications for payment. The limitations of this research is only focused on accessibility. Therefore, this research needs to add more variables to gain a more general understanding of mapping BRT services under the smart mobility initiative
Aliyah et al. (Thu,) studied this question.