Accessibility and responsiveness of Better Access treatment services: Insights from the use of linked administrative data in the evaluation of Better Access. | Synapse
March 6, 2026
Accessibility and responsiveness of Better Access treatment services: Insights from the use of linked administrative data in the evaluation of Better Access.
Key Points
This research aims to evaluate the accessibility and responsiveness of Better Access treatment services using linked administrative data.
Utilized linked administrative data to analyze Better Access services
Assessed responsiveness to need among service users
Evaluated accessibility in relation to equity issues
Better Access demonstrated responsiveness to user need
Outlined recommendations for addressing inequity in access to services
Abstract
Better Access appears to be responsive to need, but there are equity issues regarding its accessibility. These equity issues should be addressed as Better Access continues.