Picking Up the Phone: Clinical Perspectives on Recontacting Patients and Their Families

Key Points

• This research aims to explore perspectives on the responsibility of recontacting patients and families and its implications across clinical fields.
• Analyzed perspectives on patient recontact in various clinical situations.
• Evaluated workload concerns associated with recontacting patients.
• Reviewed existing literature on recontact practices in clinical settings.
• Identified a lack of consensus regarding responsibility for patient recontact.
• Highlighted workload as a significant barrier to recontacting patients.
• Suggested a need for clearer guidelines on recontact expectations in clinical settings.