What question did this study set out to answer?

To investigate the utilization of mobile apps in adolescent mental health services in Cape Town.

March 15, 2026Open Access

Mobile Apps in Adolescent Mental Health Services Utilization: A Mixed Methods Study in Cape Town, South Africa

Key Points

To investigate the utilization of mobile apps in adolescent mental health services in Cape Town.
Mixed methods study combining quantitative surveys and qualitative interviews.
Participants included adolescents and service providers in Cape Town.
Assessment of mobile app usage rates among urban and rural youth.
Mobile app usage was 75% among urban youth compared to 40% in rural areas.
Identified stigma and accessibility barriers impacting service utilization.
Promising mobile app ecosystem, but tailored interventions are necessary.

Abstract

Adolescent mental health services in Cape Town, South Africa are underutilized due to stigma and accessibility barriers. A mixed methods study combining quantitative surveys with qualitative interviews among adolescents and service providers. Mobile app usage rates were notably higher among urban youth (75%) compared to rural areas (40%), revealing a digital divide in mental health services access. The mobile app ecosystem for adolescent mental health is promising but requires tailored interventions to bridge the gap between users and service delivery. Develop culturally sensitive apps, enhance digital literacy programmes, and integrate mobile solutions into existing healthcare infrastructure. Adolescent Mental Health, Mobile Apps, Digital Divide, Cape Town

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