A characterisation of one year of enhanced enquiry follow-up from a United Kingdom poison centre

Key Points

• The aim is to characterize the follow-up activities of poison specialists and the value of additional outcome data.
• Analysis of follow-up activities performed by poison information specialists.
• Evaluation of time spent on follow-up based on case severity.
• Assessment of the value of collected outcome data.
• Specialists invest over one hour weekly on follow-up activities.
• The workload varies significantly with the severity of cases.
• Additional outcome data is deemed valuable by specialists for further insights.