Health-Tech is now a prominent e-health solution, and it is now possible to conduct consultation remotely, improving the accessibility of medical services. Health-Tech is increasingly becoming available in India but is not evenly used by users. The present study is a review of existing problems that influence the adoption of Health-Tech services in India, based on the Technology Acceptance Model (TAM). The paper focuses on the relationship between ease of use, usefulness, and the intention of users to adopt Health-Tech platforms. Quantitative research methodology was employed, and a structured questionnaire was used to collect data from 118 respondents. Data were examined using Jamovi statistical software, including descriptive and path analysis to support the hypotheses. The results indicate that perceived ease of use has a positive effect on perceived usefulness, implying that user-friendly Health-Tech tools enhance perceived usefulness. However, perceived usefulness was not found to have a significant positive effect on behavioral intention to utilise Health-Tech services. These findings imply that users may be conscious of the potential benefits of Health-Tech, yet other aspects such as trust, digital literacy, and privacy concerns may affect their consumption of such services. The study contributes to the current body of knowledge regarding Health-Tech adoption behaviour in India and guides healthcare providers and policy- makers interested in increasing access to and utilization of digital healthcare services.
Chakraborty et al. (Thu,) studied this question.