Cultural heritage in building and enhancing social capital

Purpose Culture and cultural heritage are usually included in the general discussions on the construction of social capital and its impact on socio‐economic development. Despite that, it seems that there has not been enough in‐depth reflection on the typology and diversity of possible links between heritage and social capital. The purpose of this paper is to focus on an important aspect of heritage impact – its role in creating and enhancing social capital. Design/methodology/approach The aim of the article is to explain in what ways cultural heritage may constitute a tool, medium or space for enhancing and developing this type of capital. Though the text is mainly of theoretical character, conceptual statements are illustrated with selected cases from Great Britain and Poland, countries which differ significantly with respect to the level of social trust and involvement of residents in non‐governmental organisations, yet both reflect well the broad array of impacts of heritage on social capital. Findings The article indicates myriad impacts of tangible and intangible cultural heritage on social capital. It points to significant potential of heritage in terms of providing places of encounters and community hubs, sites of social integration and inclusion, functioning as a source of identity and local pride as well as being a reason for common actions, activities of NGOs and volunteers. Attention is paid also to the possible negative effects of heritage on social capital. Practical implications It seems necessary to include this aspect of heritage impact in policy making, not only in the field of culture and monument protection but also in other spheres, taking into account both positive and negative potential of cultural heritage with respect to social capital. Social implications The article focuses on an important social aspect of heritage impact in the local and regional context, which should be taken into account by managers of heritage institutions and sites. Originality/value A new, coherent typology of impacts and links between heritage and social capital is proposed, which may be useful to different level public authorities and organizations and also helpful to practitioners in the field of heritage management, with respect to social implications of heritage projects and activities conducted by them.