Association Between Billing Patient Portal Messages as e-Visits and Patient Messaging Volume | Synapse
January 6, 2023Open Access
Association Between Billing Patient Portal Messages as e-Visits and Patient Messaging Volume
Key Points
The central aim is to evaluate how clinician billing for patient portal messages, classified as e-visits, relates to messaging volume.
Evaluated clinician adoption of billing for patient messaging as e-visits.
Analyzed trends in patient messaging volume following the COVID-19 pandemic.
Significant increases in patient messaging volume were observed after the pandemic onset.
Abstract
This study evaluates the adoption of clinician billing for patient portal messages as e-visits, prompted by significant increases in patient messaging after the onset of the COVID-19 pandemic.