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In this paper, the details of a literature review carried out to examine the application of DMAIC (stands for define, measure, analyse, improve and control) in companies to achieve the goals of Six Sigma concept are presented. While conducting this literature review, the papers containing DMAIC in their titles were gathered and studied. The outcomes of the researches reported in these papers have confirmed that, DMAIC is the model compatible for nourishing the benefits of Six Sigma concept in manufacturing, service and unconventional sectors. An important inference drawn at the end of conducting this literature review is that, the investigations on applying DMAIC in an unconventional sector are yet to begin widely and intensively. In this background, this paper is concluded by suggesting the future researchers to examine the application of DMAIC in several unconventional sectors.
Srinivasan et al. (Fri,) studied this question.