Intelligent techniques in e-learning: a literature review

Abstract Online learning has become increasingly important, having in mind the latest events, imposed isolation measures and closed schools and campuses. Consequently, teachers and students need to embrace digital tools and platforms, bridge the newly established physical gap between them, and consume education in various new ways. Although literature indicates that the development of intelligent techniques must be incorporated in e-learning systems to make them more effective, the need exists for research on how these techniques impact the whole process of online learning, and how they affect learners’ performance. This paper aims to provide comprehensive research on innovations in e-learning, and present a literature review of used intelligent techniques and explore their potential benefits. This research presents a categorization of intelligent techniques, and explores their roles in e-learning environments. By summarizing the state of the art in the area, the authors outline past research, highlight its gaps, and indicate important implications for practice. The goal is to understand better available intelligent techniques, their implementation and application in e-learning context, and their impact on improving learning in online education. Finally, the review concludes that AI-supported solutions not only can support learner and teacher, by recommending resources and grading submissions, but they can offer fully personalized learning experience.