Purpose This review aims to investigate the progression of work-from-home (WFH) practices through innovation, productivity and turnover intention. The study synthesizes a comprehensive strategic framework that encompasses the key mechanism contributing to effective remote work implementation. Design/methodology/approach The study uses a systematic literature review, bibliometric analysis and nomological network analysis to consolidate 52 peer-reviewed publications from 2000 to 2023. Scopus and Web of Science databases were used for data analysis. Findings The analysis shows an escalation in WFH scholarly articles after 2019. This study identified various theories and nine central thematic clusters relating to flexibility, trust and satisfaction, home office, challenges, inequality and economic barriers, crisis-driven emotional responses, leadership, work-life balance, digital innovation and well-being of employees. The nomological mapping indicates that WFH outcomes emerged through the interaction of organizational, technological and individual antecedents; mediated by well-being, digital competence and work–life balance; and moderated by demographic, cultural and job-related conditions. Practical implications For practitioners, the findings underscore the necessity to invest in digital capabilities, cultivating managerial competence and institutionalizing support mechanisms to ensure that remote work and hybrid work models promote workforce stability and sustained performance. Originality/value This review conceptualizes WFH as a sustainably strategic work model that is reshaping innovation, productivity and retention of employees in digitalized workspaces. It unifies fragmented WFH literature into a comprehensive conceptual framework.
Goel et al. (Fri,) studied this question.
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