Digital payments are often framed as cash substitutes, consumer convenience tools and fintech innovations. This study argues that such framing is incomplete. As payment systems become faster, more interoperable, data-rich, and embedded in everyday economic activity, they increasingly function as economic infrastructures. This study develops a comparative framework for analyzing digital payments across three core dimensions: inclusiveness, resilience, and governance. It argues that digital payments create different forms of value across countries. In developed economies, mature financial systems are primarily optimized by improving convenience, embedded commerce, operational efficiency, and data-enabled services. In developing economies, they can serve as leapfrogging infrastructure by expanding real-time account-to-account payments, low-cost merchant acceptance, and public digital railways. In underserved and low-infrastructure settings, they may provide first-entry financial functionality through mobile money, remittances, agent networks, and assisted-access models.Using comparative evidence from India’s UPI, Brazil’s Pix, Kenya’s mobile money ecosystem, Sweden’s cash-light resilience debate, and the United States’ card-centric transition, this study shows that transaction volume alone is an inadequate measure of payment system value. Instead, digital payment infrastructures should be evaluated based on whether they are accessible, affordable, interoperable, secure, privacy-preserving, resilient, and governable at scale. This paper contributes a unified infrastructure-based framework that integrates financial inclusion, payment system design, resilience, and governance--topics often treated separately in the existing literature. It concludes that the next stage of digital-payment research and policy should focus less on digitization itself and more on the institutional design choices that determine whether payment systems create inclusive, trustworthy, and accountable economic participation in the economy.
Rajeew Vishvakarma (Fri,) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: