CUSUM charts for monitoring a zero‐inflated poisson process

A zero‐inflated Poisson (ZIP) process is different from a standard Poisson process in that it results in a greater number of zeros. It can be used to model defect counts in manufacturing processes with occasional occurrences of non‐conforming products. ZIP models have been developed assuming that random shocks occur independently with probability p , and the number of non‐conformities in a product subject to a random shock follows a Poisson distribution with parameter λ. In our paper, a control charting procedure using a combination of two cumulative sum (CUSUM) charts is proposed for monitoring increases in the two parameters of the ZIP process. Furthermore, we consider a single CUSUM chart for detecting simultaneous increases in the two parameters. Simulation results show that a ZIP‐Shewhart chart is insensitive to shifts in p and smaller shifts in λ in terms of the average number of observations to signal. Comparisons between the combined CUSUM method and the single CUSUM chart show that the latter's performance is worse when there are only increases in p , but better when there are only increases in λ or when both parameters increase. The combined CUSUM method, however, is much better than the single CUSUM chart when one parameter increases while the other decreases. Finally, we present a case study from the light‐emitting diode packaging industry. Copyright © 2011 John Wiley & Sons, Ltd.