The analysis of an electronic support group for individuals with eating disorders

Electronic newsgroups, functioning as electronic support groups, now proliferate on the Internet and commercial computer networks. Little is known about the functioning and efficacy of these groups. A discourse analysis was performed on 306 messages posted to an eating disorder electronic support group. The most common message content involved self-disclosure (31%) followed by requests for information (23%), and the direct provision of emotional support (16%). Six themes were identified in the content of the messages. The majority of members participated in the group during the evening and late night at a time when traditional sources of support have limited availability or are not available. Members of the electronic support group used the same assistance strategies as do face-to-face support group members. These groups offer an innovative approach to providing low cost self-help services to individuals. Recommendations to clinicians and researchers are offered.