An automated EHR-embedded outreach program for lung cancer screening yielded shared decision-making visit completion rates of 12.6% and 13.6% across two Mayo Clinic campuses.
Observational (n=8,845)
Yes
Does an automated EHR-embedded outreach program increase lung cancer screening engagement and uptake in eligible patients?
An automated EHR-embedded outreach program can effectively engage patients for lung cancer screening without adding significant administrative burden, though overall completion rates remain relatively low.
Absolute Event Rate: 12.6% vs 13.6%
Abstract Background Despite the reported benefits, lung cancer screening (LCS) uptake remains alarmingly low in comparison to other cancer screening programs. Objective To develop and evaluate an automated, electronic health record (EHR)-embedded LCS outreach program designed to increase screening uptake while minimizing workload for referring providers and schedulers. Methods We developed an automated outreach and referral program at two Mayo Clinic campuses (Rochester RST and northwest Wisconsin NWW) coupled with a streamlined virtual care delivery process. Eligible patients were identified based on the information in the EHR regarding US Preventive Services Task Force guidelines for screening and were contacted through either a patient portal message, letter, or both. Outreach included LCS educational materials and self-scheduling instructions for a telephone or video shared decision-making (SDM) visit. During the visit, a licensed care team member discussed the risks and benefits of a low dose computed tomography (LDCT) scan with patients who could choose to enroll in the Lung Cancer Screening Program or decline. Results During the study period, 8,845 eligible patients (RST: 2201, NWW: 6644) were contacted using automated portal messages, letters, or both. Among the RST cohort, 2,156 portal messages and 1,060 letters were distributed in comparison to 7,642 portal messages, 6,441 letters, and 618 text messages in the NWWI cohort. The study showed increase in shared decision-making visits completion and screenings for eligible patients across both groups. Portal engagement was higher among the RST group 75.4% than 55.8% in the NWWI group, as was digital brochure access (14.1% vs 6.5%). Scheduling for share-decision-making visits was noted to be higher among the RST group (22% vs 13.6%), though visit completion rates were similar across sites (12.6 vs 13.6%). A lower opt-out rate was noted among the RST group (12.6% vs. 14.3%). Collectively, both campuses demonstrated meaningful patient engagement. Conclusion The automated outreach program effectively increased lung cancer screening engagement and uptake for eligible patients without adding significant administrative burden on primary care providers and clinical staff. Observed differences in engagement between sites, as well as relatively low completion rates highlight the need for further investigation into contextual and operational factors influencing program performance. This abstract is funded by: none
Farah et al. (Fri,) conducted a observational in Lung cancer screening (n=8,845). Automated EHR-embedded outreach program was evaluated on Shared decision-making visit completion rate. An automated EHR-embedded outreach program for lung cancer screening yielded shared decision-making visit completion rates of 12.6% and 13.6% across two Mayo Clinic campuses.