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Groupware reflects a change in emphasis from using the computer to solve problems to using the computer to facilitate human interaction. This article describes categories and examples of group-ware and discusses some underlying research and development issues. GROVE, a novel group editor, is explained in some detail as a salient groupware example.
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Clarence A. Ellis
National Yang Ming Chiao Tung University
Simon Gibbs
University of Geneva
Gail L. Rein
SUNY Brockport
Communications of the ACM
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Ellis et al. (Thu,) studied this question.
synapsesocial.com/papers/6a0fed3692676d5461fd4571 — DOI: https://doi.org/10.1145/99977.99987