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Evidence shows that computer-mediated communication has the potential to be used in ways that are important for relationship initiation, development, and maintenance. We know less about the communication practices that individuals use within various mediated channels. This article describes a series of studies addressing mediated forms of immediacy. Specifically, the research examines the various ways that individuals can foster psychological closeness via computer-mediated communication and older communication channels, and the relationship of those activities to outcomes in educational settings. Implications of this research are discussed for mediated communication practices as well as theory development.
O'Sullivan et al. (Wed,) studied this question.