Understanding (in)tolerance between Hosts and Refugees in Lebanon

Abstract With the growth in political, ethnic, and religious conflicts across the globe, intolerance is manifested across different societies especially in the context of (forced) migration and refugees. The purpose of this study is to examine intolerance as a complex social problem. Specifically, this research seeks to explore the perceptions and conceptions of (in)tolerance between refugees from Syria and host communities in Lebanon identifying the degree and the different forms in which tolerance and intolerance materialize. This will allow different agents such as non-governmental organizations (NGOs), policymakers, and relevant authorities to develop adequate interventions to tackle this phenomenon through a social marketing approach and improve (refugee) crisis response plans. The situation has emerged following the Syrian conflict (2011–present) and the arrival of 1.5 million refugees into Lebanon. This number thus constitutes a challenge to both the hosts and the refugees in Lebanon, a small country. A qualitative study was conducted based on semi-structured interviews to investigate the perceptions and conceptions of the target audiences, citizens, refugees, leaders, and NGO staff/volunteers. Results show the existence of a phenomenon of intolerance; its relevant aspects, namely discrimination, prejudice, stereotypes, racism, and scapegoating; and the rise of violence–tension and fear as emerging themes of intolerance manifestations in the context of the Syrian refugee crisis in Lebanon.