Organizational Values and Value Congruency and Their Impact on Satisfaction, Commitment, and Cohesion: An Empirical Examination within the Public Sector

The present study examines the impact of organizational values and value congruency on satisfaction, commitment, and cohesion within a not-for-profit setting. Information for the study was collected from 387 highway and transportation department executives. The findings indicate that organizational values affect satisfaction, commitment, and cohesion. Moreover, value congruence (i.e., a fit between professed organizational values and the values deemed appropriate by employees) also impacts these behavioral variables. If organizations lack the values studies and/or value congruence is low, the study results indicate that action should be taken to change the organization's value orientation.