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This study introduces a framework for design and development of Integrated Quality Control (IQC). The design features of the IQC are Quality Information System (QIS), Electronic Data Interchange (EDI), Statistical Quality Control (SQC), Statistical Process Control (SPC) and ISO 9000 standards. To achieve the above objective, a systematic database in the context of QIS is developed. Data is stored, retrieved and exchanged electronically via EDI technology. Moreover, the IQC is developed in accordance with ISO 9000 international standards. The distinct feature of this study is the existence of an integrated mechanism in the IQC for evaluation of the performance of design, planning, procurement and production units. It is also a suitable and effective substitute for a Total Quality Control (TQC) programme. The prescribed framework is successfully designed, implemented and tested for a large industrial machinery manufacturer and its advantages are shown in a five year period by analysis of variance.
Azadeh et al. (Tue,) studied this question.