August 29, 2016Open Access

A Digital Maturity Model for Telecommunications Service Providers

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Abstract

IntroductionCommunications service providers are being faced with a deep transformation that is taking them from being providers of traditional communication services (e.g., voice, SMS) into providers of digital services (e.g., music, mobile TV, cloud services, Internet of Things) This digital transformation – the use of technology such as analytics, mobility, social media,

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Omar Valdez-de-Leon (Mon,) studied this question.

synapsesocial.com/papers/6a1bd76700ee29383e9d04e5 https://doi.org/https://doi.org/10.22215/timreview/1008

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