Identifying and ranking critical success factors for implementation of total quality management in the Indian manufacturing industry using TOPSIS | Synapse
The aim is to review and rank the critical success factors influencing total quality management in Indian manufacturing companies.
Reviewed literature on critical success factors for TQM.
Utilized ranking methodology to assess the factors within the industry.
Identified key factors essential for TQM implementation in Indian manufacturing.
Ranked these factors to prioritize for successful TQM adoption.
Abstract
Purpose – The purpose of this paper is to review critical success factors (CSFs) of total quality management (TQM), and to rank these in the Indian manufacturing industry.