EM into SME won't go? Attitudes, awareness and practices in the London Borough of Croydon

This paper provides an account of a questionnaire-based survey of businesses (all except one being SMEs) in the London Borough of Croydon. The main findings reported are that (i) most managers profess a high level of environmental concern, but (ii) they have little knowledge of developments in the field of environmental management and (iii) they have not introduced formal practices to manage the environmental performance of their businesses. The research also indicates that market forces (as supply chain pressure) and intervention strategies (the provision of environmental management services) have, as yet, had little or no significant impact on SME behaviour. It is suggested that both of these potential 'drivers' are limited in the extent to which they are likely to influence future practice in SMEs. Following from this, it is also suggested that attempts to promote environmental management in SMEs are only likely to succeed if they are grounded in a thorough understanding of the heterogeneous natures of SMEs and the diverse socio-economic contexts within which they operate. Relating to this, a number of areas for further research are proposed. © 1998 John Wiley & Sons, Ltd and ERP Environment.