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As users turn to large scale social media systems like Twitter for topic-based content exploration, they quickly face the issue that there may be hundreds of thousands of items matching any given topic they might query. Given the scale of the potential result sets, how does one identify the 'best' or 'right' set of items? We explore a solution that aligns characteristics of the information space, including specific content attributes and the information diversity of the results set, with measurements of human information processing, including engagement and recognition memory. Using Twitter as a test bed, we propose a greedy iterative clustering technique for selecting a set of items on a given topic that matches a specified level of diversity.
Choudhury et al. (Mon,) studied this question.