This study examines how perceptions of church credibility in Germany are shaped by generationally distinct experiences with controversial issues in modern church history. Using empirical data across Baby Boomers and Generations X, Y, and Z, the findings show that credibility assessments are linked to how churches address core mission content, financing through church taxes, and the handling of church employees’ sexual relationships. However, the salience of these issues varies by generation. Younger respondents prioritize equality and social justice, while their perceptions are also strongly influenced by historical reassessment of church actions. Older generations place greater weight on doctrinal authenticity and financial transparency; Baby Boomers additionally respond to inclusive treatment of LGBTQ+ communities, and Generation X is particularly affected by the investigation of abuse allegations. Sociodemographic factors show minimal explanatory power. The results highlight the need for generation-specific approaches to credibility management within church communication and practice.
Kästner et al. (Tue,) studied this question.