Advanced metering infrastructure (AMI) 2.0 presents an opportunity to transform how utilities operate across technology, strategy, and culture. AMI 2.0 provides a rare chance to modernize operations, build greater customer trust, and prepare the workforce for future challenges. However, to unlock its full potential, utilities need to change their mindset: AMI 2.0 is not simply a “technology project”; it is the foundation of enterprise‐wide modernization.
Brandon Downs (Mon,) studied this question.
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