AMI 2.0 reveals a pathway for enterprise-wide modernization in utilities, suggesting new strategies and cultural shifts.
Advanced metering infrastructure (AMI) 2.0 presents an opportunity to transform how utilities operate across technology, strategy, and culture. AMI 2.0 provides a rare chance to modernize operations, build greater customer trust, and prepare the workforce for future challenges. However, to unlock its full potential, utilities need to change their mindset: AMI 2.0 is not simply a “technology project”; it is the foundation of enterprise‐wide modernization.
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Brandon Downs (2025) studied this question.
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