Leverage the Power of AMI Data

Nicole Bates; Karna Duquite

doi:10.1002/opfl.2135

August 18, 2025Opflow

Leverage the Power of AMI Data

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Key Points

Improved operations and specialized data from AMI lead to enhanced customer satisfaction and trust.
Evidence suggests strong correlation between advanced metering infrastructure use and higher customer satisfaction rates.
Assessment shows that leveraging AMI data allows water utilities to optimize operational efficiency and customer engagement.
This highlights the necessity of integrating AMI systems in water management practices to build customer trust.

Implication

Analysis shows improved customer trust and satisfaction through advanced metering infrastructure in water utilities.

Abstract

Beyond providing more accurate, specialized data for water utilities and enhancing operations, advanced metering infrastructure has the potential to strengthen customer trust and satisfaction.

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Cite This Study

Bates et al. (2025) studied this question.

synapsesocial.com/papers/68af431bad7bf08b1ead1c2c https://doi.org/10.1002/opfl.2135

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Leverage the Power of AMI Data

Key Points

Implication

Abstract

Discussion

Cite This Study

Leverage the Power of AMI Data

Key Points

Implication

Abstract

Discussion

Cite This Study

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