Sustaining Health Promotion and Education to Build Resilient Communities: Lessons from Nurses During the COVID-19 Pandemic

Background: Nurses, the largest segment of the global health workforce, play vital roles in managing disease outbreaks and boosting community resilience during public health emergencies. Purpose: This study explored the experiences of senior nurses in leading health facilities in Ghana during the COVID-19 pandemic. Methods: We employed a qualitative, exploratory, descriptive approach and purposive sampling to recruit 30 senior nurses involved in frontline care during the COVID-19 pandemic. We used telephone interviews to examine how nurses’ roles are changing during public health crises. Results: Nurses navigated challenges related to infection prevention and control, team dynamics and social support, resource limitations, stigma against those affected, and leadership. Some of the nurses drew on their prior experience to navigate the complexities of COVID-19. The significance of inter-professional working and the flexible delegation of tasks is reinforced by the current study, which suggests that professional boundaries became more blurred during the crisis. Optimal responses to outbreaks are influenced by professional preparedness and adaptive learning. Conclusions: Nurses displayed extraordinary resilience and determination, yet faced enormous challenges, including PPE shortages, stigmatization from within their own communities and organizations, and a lack of welfare support. The findings from this analysis are intended to support national and global efforts in pandemic preparedness and healthcare worker assistance, highlighting the essential role nurses play in creating more resilient health systems for future crises.